Legal notice

Legal Notice

Last Updated: September 23, 2026

This website (lennox-carter.com) is owned and operated by Lennox & Carter, a trading name of FF COMMERCE LTD. We serve men's fashion shoppers across Canada with full commercial transparency, providing secure e-commerce operations in compliance with applicable Canadian federal and provincial consumer protection standards.

Company & Legal Entity Information

Store Brand: Lennox & Carter

Legal Operating Entity: FF COMMERCE LTD

Companies House Registration No: 17398899

Official Website: lennox-carter.com

Customer Support Email: info@lennox-carter.com

Registered Business Address (Administrative HQ — Not a Return Address):
FF COMMERCE LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

Important Notice Regarding Product Returns

Our registered office in London is strictly an administrative headquarters and CANNOT process physical product returns.

Unsolicited packages sent to our London office address will be rejected. All returns must be pre-authorized by contacting customer support at info@lennox-carter.com to receive return authorization and details for our designated fulfillment center. For complete instructions, please consult our Refund & Return Policy.

Governing Framework & Commercial Terms

This Legal Notice governs all transactions, digital services, and communications provided on lennox-carter.com. All purchases completed through our storefront are processed in Canadian Dollars (CAD $), with applicable GST, HST, PST, or QST displayed at checkout, and are backed by our clear 30-day return policy and standard consumer safeguards. Our handling of personal information follows the Personal Information Protection and Electronic Documents Act (PIPEDA), and our marketing communications comply with Canada's Anti-Spam Legislation (CASL).

Intellectual Property Rights

All content, layout designs, brand identifiers, trademarks, logos, copy, product imagery, and visual media published on lennox-carter.com are the exclusive intellectual property of Lennox & Carter / FF COMMERCE LTD or its licensors, and are protected under applicable copyright and trademark laws, including the Canadian Copyright Act and Trademarks Act. Any unauthorized reproduction, modification, distribution, or commercial exploitation is strictly prohibited without express written authorization.

Accuracy of Information & Operational Disclaimer

While we make every reasonable effort to ensure that product specifications, sizing, pricing, inventory statuses, and shipping timeframes are accurate and up to date, occasional typographical errors or system inaccuracies may occur. Lennox & Carter reserves the right to correct errors and update storefront details without prior notice. If an error affects an order you have already paid for, we will notify you and issue a full refund where the order cannot be fulfilled.

We fulfill orders directly to customers across Canada to deliver optimal value and quality. Nothing in this notice excludes or restricts any non-waivable statutory rights granted under applicable Canadian federal or provincial consumer protection laws, including Quebec's Consumer Protection Act.

Lennox & Carter

Part of FF COMMERCE LTD (Companies House: 17398899)

Customer Support Email: info@lennox-carter.com

Order Cut-off: 8:00 PM EST/EDT (Toronto Time)


Registered Administrative Address

FF COMMERCE LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
(Administrative office — Not a return address)

Product Return Address

Issued Upon Authorization
Contact info@lennox-carter.com to receive return instructions.
(Pre-approval mandatory)

© 2026 Lennox & Carter | Part of FF COMMERCE LTD | All Rights Reserved